SASSA Status Check Online

Check your SASSA SRD R370 grant application status using multiple methods. Choose the option that works best for you.

SASSA SRD Status Check
Check your R370 grant application status securely on the official SASSA portal

What you'll need:

  • Your South African ID number
  • Your registered cellphone number

By clicking the buttons above, you agree to be redirected to the official SASSA website. Always verify the URL shows srd.sassa.gov.za before entering your details.

All Methods to Check Your SASSA Status

Online Portal
The fastest and most reliable method
Recommended
  1. Visit srd.sassa.gov.za/sc19/status
  2. Enter your South African ID number
  3. Enter your registered cellphone number
  4. Click Submit to view your status
USSD Code
Works on any phone without internet
  1. Dial *120*3210# OR *120*69277#
  2. Follow the on-screen prompts
  3. Enter your ID number when asked
  4. View your status result

Note: Standard network charges may apply

WhatsApp
Check status via messaging
  1. Save 082 046 8553 as "SASSA"
  2. Send "Status" to start the conversation
  3. Follow the automated prompts
  4. Provide your ID number when requested

Note: Requires WhatsApp and data/WiFi

Call Centre
Speak directly with SASSA
  1. Call 0800 60 10 11 (toll-free)
  2. Select your preferred language
  3. Choose the SRD grant option
  4. Provide your ID for verification

Note: Wait times may vary during peak hours

Understanding Your Status Results

Approved

What it means:

Your application has been approved for that specific period. A payment date will be assigned.

What to do:

Wait for your payment date. Check that your banking details are correct.

Pending

What it means:

Your application is still being verified. SASSA is checking your information against various databases.

What to do:

No immediate action required. Check again in a few days.

Declined

What it means:

You did not meet one or more eligibility criteria for that period. A reason is usually provided.

What to do:

Review the decline reason. If incorrect, submit an appeal through the official portal.

View All Status Meanings

Common Status Check Issues

Status check shows no result

Make sure you are using the same ID number and phone number you used during your application. If the details do not match, no result will be found.

Approved but no payment date

Your payment is still being scheduled. Check again after a few days. Make sure your banking details are up to date on the SRD portal.

Pending for a long time

Your application may still be under verification. This can take several weeks. If it remains pending for more than a month, contact SASSA directly.

Website not loading

The SASSA portal experiences high traffic. Try again during off-peak hours (early morning or late evening). You can also use the USSD or phone methods.